Frequently Asked Questions (FAQ):
Q1: How do you ensure our business relationship flourishes into a long-term partnership?
A: We are unwavering in our dedication to delivering top-notch product quality combined with competitive pricing. This commitment ensures our clients consistently experience unrivaled satisfaction and lasting value.
Q2. What are your payment terms?
A: Our payment terms are structured to include a 30% deposit via T/T, with the remaining 70% due prior to shipment. We pledge to deliver detailed product and packaging images
for your thorough review before the final payment is completed.
Q3. What delivery terms are available for selection?
A: We provide an extensive selection of delivery terms such as EXW, FOB, CFR, CIF, and DDU, each customized to fit your precise needs.
Q4. What is your standard delivery timeframe?
A: Typically, our delivery timeframe spans from 15 to 30 days after receiving your advance payment. This schedule may adjust based on product complexities and
order quantities. Q5. Are you able to manufacture according to provided samples?
A: Absolutely, we possess the expertise to manufacture products in accordance with your samples or technical drawings, and we are proficient in developing the requisite molds and fixtures.
Q6. Could you elaborate on your sample policy?
A: We are pleased to offer samples; however, it is the customer's responsibility to cover both the sample cost and courier charges.
Q7. Is there a testing protocol for all products before they are dispatched?
A: Certainly, we perform rigorous testing on every single product before delivery, ensuring exceptional quality and reliability.
Q8. What are the specifics of your warranty?
A: We offer a one-year warranty, providing reassurance and peace of mind, contingent upon the product remaining intact and free from human-induced damage.