Comprehensive Guide: Frequently Asked Questions (FAQ)
Q1: How does Shandong Fulong Electric Vehicle Co., Ltd. ensure a thriving, long-term partnership with your business?
A: Our unwavering dedication to exceptional product quality paired with competitive pricing ensures that our clients experience unmatched satisfaction and lasting value, fostering strong and enduring partnerships.
Q2. What are the payment terms offered by Shandong Fulong Electric Vehicle Co., Ltd.?
A: Our payment structure requires a 30% deposit via T/T, securing your order, while the remaining 70% balance is due before shipment. We provide detailed product and packaging images
allowing for thorough inspection and confidence before finalizing the balance.
Q3. What delivery terms can clients select from?
A: We offer an extensive selection of delivery terms including EXW, FOB, CFR, CIF, and DDU, each meticulously crafted to suit your unique logistical needs.
Q4. What is the typical delivery timeframe for Shandong Fulong Electric Vehicle Co., Ltd.?
A: Our standard delivery timeline spans 15 to 30 days post receipt of your advance payment, adaptable based on product complexity and
order size. Q5. Can products be manufactured to exact sample specifications?
A: Absolutely, we excel in custom manufacturing according to your samples or technical drawings and possess the expertise to develop requisite molds and fixtures.
Q6. Could you detail your sample policy?
A: We offer samples to our valued clients, with the understanding that sample costs and courier fees are the customer's responsibility.
Q7. Is there a robust testing protocol for all products prior to dispatch?
A: Yes, our rigorous testing procedures ensure 100% of our products meet exceptional quality and reliability standards before delivery.
Q8. What does your warranty policy entail?
A: We offer a comprehensive one-year warranty, providing peace of mind that covers product integrity, assuming no human-induced damage occurs.
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