










FAQ:
Q1: How do you cultivate enduring business partnerships with your clients?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we are unwavering in our commitment to delivering premium quality products paired with competitive pricing. This dedication ensures that our partners consistently reap remarkable benefits, strengthening our long-lasting alliances.
Q2. What are your accepted payment terms?
A: We operate on a straightforward payment policy requiring a 30% deposit via T/T. The remaining 70% is due before shipment. To give you peace of mind, we provide comprehensive photographs of your products and packaging prior to final payment.
Q3. What delivery terms do you offer for selection?
A: We are pleased to offer a range of delivery terms to suit your needs, including EXW, FOB, CFR, CIF, and DDU.
Q4. What is your estimated delivery timeline?
A: Typically, our delivery timeframe spans 15 to 30 days after the advance payment is received. This period may adjust based on the specifics and volume of your order, ensuring tailored and precise service. Q5. Can you manufacture items based on samples?
A: Absolutely, we excel at crafting products directly from your samples or technical drawings, and we are fully equipped to develop any necessary molds and fixtures to meet your specifications.
Q6. Could you outline your sample policy?
A: We are more than happy to provide samples to our valued customers. Please note that the sample and courier costs are the responsibility of the customer.
Q7. Do you conduct a comprehensive inspection of all goods prior to delivery?
A: Absolutely, we conduct thorough inspections on 100% of our goods, ensuring each product meets our stringent quality standards before it leaves our facility.
Q8. What are the details of your warranty coverage?
A: Our products come with a one-year warranty, ensuring peace of mind against any manufacturing defects, provided there is no damage caused by improper handling.