Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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FAQ:
Q1: How do you ensure long-term business cooperation with your partners?
A: Our strategy for nurturing enduring partnerships is centered around consistently delivering exceptional product quality paired with highly competitive pricing. This approach guarantees that our esteemed partners continuously enjoy substantial benefits from our collaboration, fostering a long-lasting business relationship built on trust, mutual success, and shared growth.
Q2. What are your payment terms?
A: Our payment terms are crafted with transparency and convenience at their core. We request a 30% deposit via T/T to kickstart the process, with the remaining 70% due prior to shipment. To provide peace of mind and assure our partners of our unwavering commitment to quality, we supply comprehensive photos of the products and packaging before the final payment is made.
Q3. What delivery terms do you offer for selection?
A: We present a versatile array of delivery terms, including EXW, FOB, CFR, CIF, and DDU, designed to accommodate diverse shipping needs and provide our partners with the flexibility they require to select the option that best aligns with their logistical preferences and operational requirements.
Q4. Can you provide details about your delivery timeline?
A: Typically, our delivery timeline is between 15 to 30 days following the receipt of your advance payment. The exact schedule is contingent on the specific items and order quantity. Rest assured, we are steadfastly committed to ensuring timely delivery while upholding the highest quality standards. Q5. Can you manufacture based on samples?
A: Absolutely, we specialize in bespoke production based on your samples or technical drawings. Our skilled team excels at crafting the necessary molds and fixtures to transform your unique ideas into reality with precision, expertise, and unwavering attention to detail.
Q6. What is your policy on providing samples?
A: We are pleased to offer samples to our prospective partners. Kindly note that the sample cost and courier fees are borne by the customer. This provides an opportunity for you to experience firsthand the superior quality of our products before committing to a larger order, ensuring complete satisfaction and confidence.
Q7. Do you conduct tests on all goods before they are dispatched?
A: Indeed, we adhere to a rigorous quality assurance process, ensuring that 100% of our products undergo comprehensive testing prior to dispatch. This meticulous attention to detail guarantees that our partners receive only the finest quality products, reinforcing our commitment to excellence.
Q8. What does your warranty cover?
A: Our comprehensive warranty extends a full year of coverage, provided the damage is not due to human actions. This warranty exemplifies our confidence in the durability and reliability of our products, delivering peace of mind and assurance to our valued customers.