| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you make our business a long-term collaboration?
A: We ensure enduring partnerships by maintaining exceptional quality and offering competitive prices, securing mutual benefits for our valued customers.
Q2. What are your terms of payment?
A: We require a 30% T/T deposit, with the remaining 70% due before delivery. Rest assured, we will provide you with detailed photos of the products and packaging before you settle the balance.
Q3. What delivery terms do you offer for selection?
A: We offer a wide range of delivery terms, including EXW, FOB, CFR, CIF, and DDU, to suit your logistical needs.
Q4. What is your delivery time frame?
A: Typically, delivery takes 15 to 30 days after we receive your advance payment. The exact timeline may vary depending on the specific items and the quantity ordered. Q5. Can you manufacture based on samples?
A: Absolutely, we have the capability to produce according to your samples or technical drawings, and we can craft the necessary molds and fixtures to meet your requirements.
Q6. What is your sample policy?
A: We are happy to provide samples, but please note that customers are responsible for covering the sample and courier costs.
Q7. Do you conduct tests on all goods prior to delivery?
A: Yes, we conduct a thorough 100% inspection on all products before dispatch to ensure they meet our high-quality standards.
Q8. What is your warranty policy?
A: We offer a comprehensive one-year warranty, provided there is no damage caused by human error.
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