| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you make our business a long-term partnership?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we proudly maintain exceptional product quality while offering competitive prices, ensuring our clients enjoy unparalleled benefits and sustained success.
Q2. What are the terms of payment?
A: We require a 30% deposit via T/T, with the remaining 70% payable before delivery. Rest assured, we provide comprehensive photos of your products and packaging prior to completing the payment balance.
Q3. What delivery terms are available for selection?
A: Our flexible delivery options include EXW, FOB, CFR, CIF, and DDU to accommodate your specific needs.
Q4. What about your delivery timeframe?
A: Typically, we expect a timeframe of 15 to 30 days after receiving your upfront payment. The precise delivery schedule is contingent on the specific items and order quantity. Q5. Can you manufacture based on samples?
A: Absolutely, we can craft products according to your samples or technical blueprints. Our capability extends to constructing both molds and fixtures for bespoke requirements.
Q6. What is your sample policy?
A: We are pleased to provide samples; however, the associated sample and courier costs will be borne by the customer for efficiency and transparency.
Q7. Do you conduct tests on all goods prior to delivery?
A: Indeed, our commitment to quality ensures that every single product undergoes rigorous testing before it leaves our facility.
Q8. What does your warranty cover?
A: We offer a comprehensive one-year warranty, covering any defects barring human-induced damage, to provide peace of mind and reliability.
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