Frequently Asked Questions (FAQ):
Q1: How do you ensure our business relationship flourishes into a long-term partnership?
A: We pledge to deliver outstanding product quality, coupled with highly competitive pricing. This commitment ensures our clients enjoy continual advantages and complete satisfaction, fostering a prosperous long-term partnership.
Q2. What are your payment terms?
A: Our payment structure is straightforward, requiring a 30% deposit via T/T, with the remaining 70% due before the shipment. We ensure you receive comprehensive product and packaging images
for a thorough review before settling the final balance, ensuring transparency and peace of mind.
Q3. What delivery terms are available for selection?
A: We offer a versatile range of delivery options to accommodate your preferences, including EXW, FOB, CFR, CIF, and DDU, providing you with flexibility and convenience.
Q4. What is your standard delivery timeframe?
A: Typically, our delivery timeframe ranges from 15 to 30 days after receiving your advance payment. However, the exact timeline may vary based on specific product details and
order size. Q5. Are you able to manufacture according to provided samples?
A: Absolutely, we have the capability to craft products based on your samples or technical drawings, and we are well-equipped to develop the necessary molds and fixtures to meet your requirements.
Q6. Could you elaborate on your sample policy?
A: We can certainly provide samples; however, kindly note that the customer is responsible for both the sample cost and courier fees.
Q7. Is there a testing protocol for all products before they are dispatched?
A: Yes, we conduct rigorous testing on 100% of our products before delivery to ensure they meet the highest standards of quality and reliability, providing you with complete confidence.
Q8. What are the specifics of your warranty?
A: We offer a comprehensive one-year warranty, providing peace of mind and assurance, as long as the product remains undamaged by human error.
Audited Supplier 
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