Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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FAQ:
Q1: How do you ensure a long-term partnership with your business partners?
A: We consistently maintain top-notch quality and offer competitive pricing to guarantee that our clients reap substantial benefits over time.
Q2. What are your payment terms?
A: We require a 30% deposit via T/T, with the remaining 70% to be settled prior to delivery. Before you pay the balance, we will provide detailed photographs of the products and packaging for your review.
Q3. What delivery terms do you offer for selection?
A: We offer a variety of delivery terms to suit your needs, including EXW, FOB, CFR, CIF, and DDU.
Q4. What is your delivery timeline?
A: Typically, our delivery period spans from 15 to 30 days following receipt of your advance payment. The exact delivery schedule is contingent upon both the specific items and the quantity of your order. Q5. Can you manufacture based on samples?
A: Absolutely, we can produce according to your provided samples or technical drawings. We have the capability to create custom molds and fixtures.
Q6. What is your policy on samples?
A: We offer sample provision, but customers are required to cover the sample and courier costs.
Q7. Do you conduct tests on all your products prior to shipping?
A: Yes, we conduct a comprehensive 100% inspection of all products before they are dispatched to ensure quality.
Q8. What is your warranty policy?
A: We offer a one-year warranty, provided there are no damages caused by improper handling.