| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure long-term business cooperation with your partners?
A: At Shandong Fulong Electric Vehicle Co., Ltd., cultivating long-lasting business relationships is our priority. By consistently delivering exceptional product quality paired with highly competitive pricing, we not only ensure that our partners gain continuous benefits but also build a foundation of trust and mutual success, solidifying enduring partnerships.
Q2. What are your payment terms?
A: Our payment terms are crafted with clarity and convenience for our partners. We commence with a 30% deposit via T/T to initiate production, followed by the remaining 70% payment prior to shipment. To reinforce our dedication to quality, we provide comprehensive photos of the finished products and packaging, empowering our partners with confidence before completing the final payment.
Q3. What delivery terms do you offer for selection?
A: We provide a comprehensive array of delivery terms including EXW, FOB, CFR, CIF, and DDU. These options are designed to meet various shipping preferences, ensuring our partners have the flexibility to select the most suitable logistical solution for their needs.
Q4. Can you provide details about your delivery timeline?
A: Our commitment is to timely and quality delivery, typically within 15 to 30 days from the receipt of your advance payment. Exact timelines are influenced by the specific items and order quantities. Be assured that we prioritize maintaining the highest quality standards throughout the delivery process. Q5. Can you manufacture based on samples?
A: Absolutely, we excel in crafting bespoke products based on your samples or technical drawings. Our skilled team is fully equipped to develop the necessary molds and fixtures, translating your unique vision into reality with unmatched precision and expertise.
Q6. What is your policy on providing samples?
A: We are pleased to offer samples to potential partners. Please be aware that the cost for samples and courier charges falls on the customer. This approach allows you to personally verify the superior quality of our offerings before proceeding with a larger order.
Q7. Do you conduct tests on all goods before they are dispatched?
A: Absolutely, we implement a stringent quality assurance protocol, ensuring every product is thoroughly tested before dispatch. This dedication to meticulous quality checks ensures that our partners receive only products of the highest caliber.
Q8. What does your warranty cover?
A: Our robust warranty spans a full year, covering non-human-induced damage. This assurance highlights our confidence in the durability and performance of our products, providing our esteemed customers with peace of mind and satisfaction.
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