| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure long-term business cooperation with your partners?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we craft long-lasting business relationships through an exquisite combination of superior product quality and competitive pricing strategies. This meticulous approach ensures our partners enjoy significant advantages, cultivating a business partnership built on trust and mutual prosperity that endures over time.
Q2. What are your payment terms?
A: Our payment terms are designed to be both straightforward and flexible. We require an initial deposit of 30% via T/T to initiate the process, with the remaining 70% due before shipment. To emphasize our dedication to transparency, we provide detailed product and packaging photographs before the final payment, offering you peace of mind with our unwavering commitment to quality.
Q3. What delivery terms do you offer for selection?
A: We offer a comprehensive selection of delivery terms, including EXW, FOB, CFR, CIF, and DDU. This extensive range allows our partners to select the delivery option that perfectly aligns with their logistical needs, ensuring a streamlined and personalized shipping experience.
Q4. Can you provide details about your delivery timeline?
A: Our standard delivery timeline ranges from 15 to 30 days after the receipt of your advance payment. The exact timing depends on product intricacies and order size. We are committed to timely deliveries while upholding our stringent quality standards with each shipment. Q5. Can you manufacture based on samples?
A: Absolutely! We excel in crafting bespoke products from your samples or technical drawings. Our expert team is skilled in developing the necessary molds and fixtures, transforming your unique designs into precisely engineered products with exceptional craftsmanship.
Q6. What is your policy on providing samples?
A: We are pleased to offer potential partners the chance to obtain samples, although the cost of the sample and courier must be covered by the customer. This allows you to experience firsthand our remarkable product quality before committing to a larger order.
Q7. Do you conduct tests on all goods before they are dispatched?
A: Absolutely, we implement a stringent quality assurance program, meticulously testing each product before it leaves our facility. This dedication to perfection guarantees our partners receive products of unparalleled quality.
Q8. What does your warranty cover?
A: Our comprehensive warranty offers extensive coverage for a full year, excluding damage caused by human actions. This underscores our confidence in the durability and reliability of our products, providing our esteemed customers with the peace of mind and assurance they deserve.
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