| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure long-term business cooperation with your partners?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we craft enduring business partnerships by harmoniously blending exceptional product quality with competitive pricing. This dual approach guarantees significant advantages for our partners, cultivating a robust business relationship that thrives on trust and shared success.
Q2. What are your payment terms?
A: We provide clear and flexible payment terms, starting with a 30% deposit via T/T to initiate the process and the remaining 70% before shipment. We enhance transparency by offering detailed product and packaging images prior to the final payment, ensuring our unwavering quality commitment.
Q3. What delivery terms do you offer for selection?
A: Our diverse delivery terms include EXW, FOB, CFR, CIF, and DDU, offering flexibility for our partners to select the delivery choice that aligns best with their logistics strategies, guaranteeing a smooth and customized shipping process.
Q4. Can you provide details about your delivery timeline?
A: Typically, our delivery timeline extends 15 to 30 days after receiving your advance payment, although specific timings depend on product details and order size. We are committed to timely delivery while upholding our stringent quality standards. Q5. Can you manufacture based on samples?
A: Absolutely! We excel in producing custom products from your samples or technical drawings. Our skilled team is proficient at crafting the necessary molds and fixtures, transforming your unique ideas into precisely-crafted realities with exceptional accuracy and expertise.
Q6. What is your policy on providing samples?
A: We gladly offer potential partners the chance to acquire samples, with the customer covering the sample and courier costs. This allows you to firsthand experience our superior product quality before committing to a larger order.
Q7. Do you conduct tests on all goods before they are dispatched?
A: Absolutely, we implement a stringent quality assurance program, ensuring each product undergoes thorough testing before dispatch. This meticulous attention ensures our partners receive only products of the highest quality.
Q8. What does your warranty cover?
A: Our comprehensive warranty provides full coverage for one year, excluding damage caused by human actions. This reflects our confidence in the resilience and reliability of our products, offering our esteemed customers the assurance they deserve.
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