| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure long-term business cooperation with your partners?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we craft enduring business relationships through an exquisite blend of exemplary product quality and competitive pricing. This strategic focus ensures our partners reap substantial benefits, nurturing a business alliance that not only endures but thrives, built on a foundation of trust and mutual success.
Q2. What are your payment terms?
A: We provide clear and accommodating payment terms designed for your convenience. Initiate the process with a 30% deposit via T/T, followed by the remaining 70% before shipment. To uphold our commitment to transparency, we offer detailed product and packaging images before the final payment, reinforcing our pledge to quality without compromise.
Q3. What delivery terms do you offer for selection?
A: We present a versatile array of delivery terms, including EXW, FOB, CFR, CIF, and DDU. This flexibility allows our partners to select the delivery option that best aligns with their logistical strategies, ensuring a seamless and bespoke shipping experience tailored to their needs.
Q4. Can you provide details about your delivery timeline?
A: Typically, our delivery timeline spans 15 to 30 days post receipt of your advance payment, though precise timings are influenced by product specifics and order volume. We commit to prompt delivery while steadfastly upholding our exacting quality standards. Q5. Can you manufacture based on samples?
A: Absolutely! We embrace the challenge of producing custom goods from your samples or technical drawings. Our proficient team excels at creating the necessary molds and fixtures, skillfully transforming your unique visions into impeccably crafted realities.
Q6. What is your policy on providing samples?
A: We are pleased to offer potential partners the opportunity to receive samples, with the understanding that costs for the sample and courier are borne by the customer. This enables you to firsthand witness our exceptional product quality before committing to a larger order.
Q7. Do you conduct tests on all goods before they are dispatched?
A: Absolutely, we implement a stringent quality assurance program, ensuring that every product undergoes meticulous testing before leaving our facility. This diligent attention to detail guarantees our partners receive nothing short of superior quality products.
Q8. What does your warranty cover?
A: Our comprehensive warranty provides robust coverage for a full year, with exceptions only for damage caused by human actions. This underscores our confidence in the durability and reliability of our products, offering our esteemed customers the assurance and peace of mind they deserve.
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