| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure long-term business cooperation with your partners?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we engage in crafting enduring alliances by blending exceptional product quality with competitive pricing. This powerful synergy guarantees that our partners gain remarkable advantages, fostering a partnership built on trust, mutual growth, and prosperity.
Q2. What are your payment terms?
A: We offer clear and flexible payment terms designed to cater to your needs. An initial deposit of 30% via T/T initiates the process, with the remaining 70% due before shipment. Our dedication to transparency is underscored by supplying comprehensive product and packaging photos prior to the final payment, ensuring confidence in our superior quality.
Q3. What delivery terms do you offer for selection?
A: Our array of delivery terms includes EXW, FOB, CFR, CIF, and DDU, providing the flexibility to choose the option that aligns seamlessly with your logistical strategies. This ensures a personalized shipping experience tailored to your specific needs.
Q4. Can you provide details about your delivery timeline?
A: Our delivery timeline generally ranges from 15 to 30 days post-receipt of the advance payment. Timings depend on the product specifications and order quantity. We are committed to prompt delivery without compromising our stringent quality standards. Q5. Can you manufacture based on samples?
A: Absolutely! We excel in producing bespoke products from your samples or technical drawings. Our skilled team is proficient in crafting the necessary molds and fixtures, turning your unique ideas into perfectly crafted realities with precision and expertise.
Q6. What is your policy on providing samples?
A: We are pleased to offer potential partners the opportunity to obtain samples, although the sample and courier costs are covered by the customer. This allows you to experience our exceptional product quality firsthand before placing a larger order.
Q7. Do you conduct tests on all goods before they are dispatched?
A: Certainly, we implement a stringent quality assurance protocol, ensuring every product undergoes comprehensive testing prior to dispatch. This meticulous attention to detail guarantees that our partners receive only top-tier quality products.
Q8. What does your warranty cover?
A: Our extensive warranty provides thorough coverage for a full year, excluding damage from human actions. This reflects our confidence in the durability and reliability of our products, offering our esteemed customers the assurance and peace of mind they deserve.
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