| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure long-term business cooperation with your partners?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we craft enduring business bonds through an exquisite blend of superior product quality and competitive pricing. This dynamic duo ensures our partners enjoy remarkable benefits, fostering a trust-based relationship that thrives on shared success.
Q2. What are your payment terms?
A: We offer straightforward and accommodating payment terms, starting with a 30% deposit via T/T to initiate the process, followed by the remaining 70% before shipment. We champion transparency, providing detailed product and packaging photographs before final payment, guaranteeing our unwavering quality.
Q3. What delivery terms do you offer for selection?
A: We present an extensive array of delivery terms, including EXW, FOB, CFR, CIF, and DDU. This flexibility grants our partners the autonomy to select the delivery option that aligns with their logistical needs, ensuring a seamless and personalized shipping experience.
Q4. Can you provide details about your delivery timeline?
A: Our delivery timeline typically ranges from 15 to 30 days post receipt of advance payment, influenced by specific product details and order volume. We are committed to prompt delivery, upholding our rigorous quality standards. Q5. Can you manufacture based on samples?
A: Absolutely! We excel in manufacturing bespoke products from your samples or technical drawings. Our skilled team specializes in developing necessary molds and fixtures, turning your unique concepts into finely-crafted realities with exceptional precision and expertise.
Q6. What is your policy on providing samples?
A: We are pleased to offer potential partners the chance to obtain samples, with associated costs borne by the customer. This allows you to personally experience our outstanding product quality before proceeding with a larger-scale order.
Q7. Do you conduct tests on all goods before they are dispatched?
A: Certainly, we uphold a stringent quality assurance program, ensuring each product undergoes meticulous testing prior to dispatch. This meticulous attention to detail guarantees our partners receive nothing short of superior quality products.
Q8. What does your warranty cover?
A: Our robust warranty provides comprehensive coverage for a full year, excluding damage from human actions. This reflects our unwavering belief in the durability and reliability of our products, offering our valued customers the assurance and confidence they deserve.
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