| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Payment Methods: |
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| Support payments in USD |
| Secure payments: | Every payment you make on Made-in-China.com is protected by the platform. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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Frequently Asked Questions (FAQ)
Q1: How do you ensure long-term partnership and cooperation with your clients?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we are unwavering in our dedication to upholding exceptional product quality standards. Coupled with our attractive pricing strategy, we empower our esteemed clients to reap unparalleled benefits, laying a solid foundation for enduring relationships and seamless cooperation.
Q2. What are your terms of payment?
A: We operate with a clear and client-friendly payment structure, requiring a 30% T/T deposit to kickstart the process. The remaining 70% is due before the delivery. In our commitment to transparency, we will furnish you with comprehensive product and packaging photos
before you finalize the remaining balance.
Q3. What delivery terms do you offer for your clients to choose from?
A: We cater to our clients' diverse needs by offering a versatile array of delivery terms. Choose from options such as EXW, FOB, CFR, CIF, and DDU to best suit your logistical preferences and requirements.
Q4. How do you manage your delivery timelines?
A: Our delivery processes are streamlined for efficiency, typically taking 15 to 30 days following the receipt of your advance payment. The specific timeline depends on the intricacies and
volume of your order. Q5. Are you capable of producing goods based on samples?
A: Indeed, we are proficient in crafting products based on your samples or technical drawings. Our advanced facilities are equipped to build molds and fixtures, ensuring precision and quality.
Q6. Could you elaborate on your sample policy?
A: We are delighted to provide samples to our customers. Please note, the cost of the samples along with the associated courier fees will need to be covered by the customer.
Q7. Do you conduct thorough testing on all goods before dispatch?
A: Absolutely, quality assurance is paramount. We meticulously conduct rigorous testing on 100% of our products to ensure they meet our stringent quality standards before delivery.
Q8. Can you give details about your warranty provisions?
A: Proudly, we extend a comprehensive one-year warranty on our products, barring any damage caused by human error. This warranty is a testament to our confidence in the durability and quality of our offerings.
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