| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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Frequently Asked Questions:
Q1: How do you ensure a long-term partnership with our business?
A: We prioritize maintaining exceptional product quality and offering competitive pricing. This ensures our clients enjoy sustained benefits, cultivating enduring partnerships.
Q2. What are the terms of payment that you offer?
A: We require a 30% deposit via T/T, with the remaining 70% due before delivery. Prior to final payment, we provide comprehensive photographs of the products and packaging for your review.
Q3. Which delivery terms are available for selection?
A: We offer a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU to suit your preferences.
Q4. Can you provide details on your delivery timelines?
A: Typically, delivery occurs within 15 to 30 days following receipt of your advance payment. The precise timeline is contingent on the specific items and order quantity. Q5. Are you able to manufacture products based on samples?
A: Absolutely, we can manufacture products directly from your samples or technical drawings, including creating the necessary molds and fixtures.
Q6. What is your policy regarding samples?
A: We are happy to supply samples; however, clients are responsible for both the sample and courier costs.
Q7. Do you conduct tests on all goods prior to delivery?
A: Yes, we perform comprehensive testing on 100% of all goods before they are dispatched to ensure quality and satisfaction.
Q8. What does your warranty cover?
A: Our products come with a one-year warranty, provided there is no human-induced damage during that period.
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