Comprehensive Frequently Asked Questions (FAQ):
Q1: What strategies do you employ to cultivate a thriving, long-lasting business partnership with us?
A: We are committed to delivering unmatched product quality alongside highly competitive pricing, ensuring our clients continuously benefit from unparalleled advantages and satisfaction.
Q2. What are the specific terms regarding payments?
A: Our payment terms are structured to include a 30% deposit made via T/T, with the final 70% to be paid prior to shipment. We guarantee comprehensive product and packaging imagery
for your meticulous examination before the completion of the final payment.
Q3. What delivery options can you provide for us to choose from?
A: We offer an extensive range of delivery terms including EXW, FOB, CFR, CIF, and DDU to align perfectly with your requirements.
Q4. Could you specify your usual delivery timeline?
A: Generally, our delivery window ranges from 15 to 30 days following the receipt of your advance payment. The precise schedule may vary depending on product specifications and
order volume. Q5. Are you capable of producing items according to the samples we provide?
A: Indeed, we can manufacture products based on your samples or technical illustrations, and are fully equipped to create the necessary molds and fixtures.
Q6. Can you provide further details on your sample policy?
A: We are pleased to offer samples; however, the cost of the sample and the associated courier fees are to be borne by the customer.
Q7. Do you conduct any testing on your products before they are shipped out?
A: Absolutely, we conduct stringent testing on 100% of our products prior to delivery to ensure they meet the highest standards of quality and reliability.
Q8. Could you detail the specifics of your warranty provisions?
A: We provide a comprehensive one-year warranty, offering you peace of mind, as long as the product remains free from human-induced damage.
Audited Supplier 
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