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Q1: How can we cultivate a long-lasting business partnership?
A: We are committed to delivering superior quality products at competitive prices to ensure our partners reap substantial benefits.
Q2. What are your payment terms?
A: We require a 30% T/T deposit to initiate the order, with the remaining 70% to be settled before shipment. We will provide you with detailed photographs of the products and packaging to ensure satisfaction before the final payment.
Q3. What delivery terms are available for selection?
A: We offer a range of delivery terms including EXW, FOB, CFR, CIF, and DDU to meet your logistical preferences.
Q4. What is your estimated delivery timeline?
A: Typically, our delivery period spans 15 to 30 days post-receipt of your advance payment, contingent upon the specific items and order volume.
A: Certainly, we can produce based on your samples or technical drawings, having the capability to craft the necessary molds and fixtures.
Q6. Could you explain your sample policy?
A: We offer samples, with the requirement that the sample and courier costs be covered by the customer.
Q7. Do you conduct tests on all products before shipment?
A: Absolutely, we rigorously test 100% of our products to ensure they meet quality standards prior to delivery.
Q8. What does your warranty cover?
A: We offer a one-year warranty, provided there is no damage caused by misuse or human error.