Frequently Asked Questions (FAQ):
Q1: What strategies do you employ to ensure long-term business partnerships?
A: We prioritize maintaining superior product quality and offering competitive pricing to guarantee our customers enjoy maximum benefits.
Q2. Could you explain your payment terms?
A: We require a 30% T/T deposit upfront, with the remaining 70% due prior to delivery. Rest assured, we'll provide comprehensive product and packaging photos
for your review before the final payment is made.
Q3. What delivery terms do you offer for our selection?
A: Our delivery terms include EXW, FOB, CFR, CIF, and DDU, offering flexibility to meet your needs.
Q4. Could you provide details on your delivery timeframes?
A: Typically, our delivery time ranges from 15 to 30 days following receipt of your advance payment. However, the exact timeline depends on the specific items and
the order quantity. Q5. Are you able to produce items based on samples provided?
A: Absolutely, we can manufacture products according to your samples or technical drawings, and also create the necessary molds and fixtures.
Q6. What are the details of your sample policy?
A: We are pleased to offer samples, though customers are responsible for both the sample cost and courier fees.
Q7. Is it true that you test all goods prior to delivery?
A: Yes, we conduct thorough testing on 100% of our goods to ensure each piece meets our stringent quality standards before delivery.
Q8. Can you elaborate on your warranty coverage?
A: We offer a comprehensive one-year warranty, provided there is no damage caused by human error.