| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Payment Methods: |
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| Support payments in USD |
| Secure payments: | Every payment you make on Made-in-China.com is protected by the platform. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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Frequently Asked Questions (FAQ)
Q1: How do you ensure long-term partnership and cooperation with your clients?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we are dedicated to fostering enduring relationships with our clientele. This commitment is reflected in our unwavering dedication to delivering impeccable product quality coupled with competitive pricing. This synergy empowers our esteemed clients to reap exceptional benefits, cementing a robust partnership.
Q2. What are your terms of payment?
A: Our payment terms are structured to facilitate smooth transactions, requiring a 30% T/T deposit. The remaining 70% is payable before delivery, ensuring transparency and trust. We provide detailed photos of both products and packaging prior to final payment to ensure complete client satisfaction.
before you settle the remaining balance.
Q3. What delivery terms do you offer for your clients to choose from?
A: We offer a flexible array of delivery options tailored to meet diverse client needs, including EXW, FOB, CFR, CIF, and DDU, to ensure convenience and satisfaction.
Q4. How do you manage your delivery timelines?
A: Our delivery timelines are meticulously managed to align with client expectations, typically ranging from 15 to 30 days following the receipt of advance payment. This timeframe is adaptable, based on order specifics and volume, to ensure timely fulfillment.
volume of your order. Q5. Are you capable of producing goods based on samples?
A: Absolutely! We excel in transforming your samples or technical drawings into tangible products. With our state-of-the-art capabilities, we are able to construct molds and fixtures to bring your vision to life.
Q6. Could you elaborate on your sample policy?
A: We are delighted to offer samples that provide a glimpse into the excellence of our products. However, the cost of samples along with courier fees is to be borne by the customer, ensuring a streamlined process.
Q7. Do you conduct thorough testing on all goods before dispatch?
A: Certainly! We uphold a stringent quality control process, ensuring that 100% of our products undergo rigorous testing prior to dispatch. This guarantees that only top-quality products reach our clients.
Q8. Can you give details about your warranty provisions?
A: We stand behind our product quality with pride, offering a comprehensive one-year warranty. Please note that this warranty is valid provided there is no damage caused by human interference, underscoring our confidence in our offerings.
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