| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure long-term business cooperation with your partners?
A: Our strategy for nurturing enduring partnerships revolves around delivering unparalleled product quality, paired with exceptionally competitive pricing. This powerful combination ensures our esteemed partners continuously enjoy substantial rewards from our collaboration, fostering a business relationship rooted in trust and mutual success that stands the test of time.
Q2. What are your payment terms?
A: Our payment terms are meticulously crafted with transparency and ease of use as top priorities. We require a 30% deposit via T/T to initiate production, with the remaining 70% balance due just before shipment. To reaffirm our dedication to quality, we provide our partners with comprehensive photographs of the products and packaging, ensuring complete satisfaction before the final payment is made.
Q3. What delivery terms do you offer for selection?
A: Our delivery options are designed with versatility in mind, offering terms such as EXW, FOB, CFR, CIF, and DDU. This breadth of choice empowers our partners with the flexibility to select the shipping method that most effectively aligns with their logistical needs and preferences.
Q4. Can you provide details about your delivery timeline?
A: Our typical delivery timeline spans from 15 to 30 days following receipt of your advance payment. The specific timeframe is contingent upon the items and order quantity. Rest assured, we prioritize punctual delivery while upholding the pinnacle of quality standards. Q5. Can you manufacture based on samples?
A: Absolutely, we excel in custom production tailored to your samples or technical drawings. Our expert team is adept at developing the necessary molds and fixtures, transforming your unique concepts into reality with precision and expertise.
Q6. What is your policy on providing samples?
A: We are pleased to offer samples to prospective partners, with the understanding that sample costs and courier fees are borne by the customer. This opportunity allows you to personally assess the superior quality of our products before committing to a substantial order.
Q7. Do you conduct tests on all goods before they are dispatched?
A: Absolutely, our rigorous quality assurance process mandates that 100% of our products undergo comprehensive testing before dispatch. This unwavering commitment to detail ensures that our partners receive nothing but products of the highest caliber.
Q8. What does your warranty cover?
A: Our extensive warranty provides a full year of coverage, excluding damages caused by human actions. This policy exemplifies our unwavering confidence in the durability and reliability of our products, offering peace of mind to our valued customers.
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