| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Payment Methods: |
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| Support payments in USD |
| Secure payments: | Every payment you make on Made-in-China.com is protected by the platform. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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Frequently Asked Questions (FAQ)
Q1: How do you ensure long-term partnership and cooperation with your clients?
A: At Shandong Fulong Electric Vehicle Co., Ltd., our devotion to excellence is unwavering. We place utmost emphasis on delivering superior product quality coupled with competitive pricing, ensuring our valued clients receive unparalleled benefits. This steadfast dedication builds trust, forging enduring partnerships.
Q2. What are your terms of payment?
A: We maintain a simplified payment protocol, requiring a 30% T/T deposit. The remaining 70% is due prior to delivery. To maintain transparency and ensure confidence, we supply comprehensive images of the product and packaging
before the final transaction is completed.
Q3. What delivery terms do you offer for your clients to choose from?
A: We demonstrate our commitment to flexibility by offering a diverse array of delivery terms. Clients can select from EXW, FOB, CFR, CIF, and DDU, tailored to best suit their logistical preferences.
Q4. How do you manage your delivery timelines?
A: Punctuality and precision drive our operations. We typically deliver within 15 to 30 days following advance payment, though this window may adjust based on order specifications and volume, offering personalized service.
volume of your order. Q5. Are you capable of producing goods based on samples?
A: Absolutely, we possess the capability to replicate products from your samples or technical drawings. Our cutting-edge facilities enable us to craft precise molds and fixtures, maintaining the high quality standards you expect.
Q6. Could you elaborate on your sample policy?
A: We offer samples to prospective clients, showcasing our product's quality firsthand. Please note, sample costs and courier fees are the client's responsibility, ensuring transparency and fairness.
Q7. Do you conduct thorough testing on all goods before dispatch?
A: Quality is our signature. We ensure that 100% of our products undergo stringent testing before dispatch, upholding our commitment to excellence.
Q8. Can you give details about your warranty provisions?
A: We proudly provide a comprehensive one-year warranty with every purchase, covering all aspects except human-induced damage, ensuring peace of mind and confidence in your investment.
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