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Q1: How do you ensure long-term partnership and cooperation with your clients?
A: Our commitment to excellence is unwavering. At Shandong Fulong Electric Vehicle Co., Ltd., we prioritize not only superior product quality but also competitive pricing, ensuring our esteemed clients enjoy remarkable benefits. This steadfast dedication builds trust and establishes enduring partnerships that last.
Q2. What are your terms of payment?
A: Our payment terms are designed for simplicity and transparency: a 30% T/T deposit initiates your order, with the remaining 70% balance to be settled before delivery. To ensure confidence, we provide a comprehensive visual portfolio of both the product and its packaging
prior to the final payment, reinforcing our promise of transparency and reliability.
Q3. What delivery terms do you offer for your clients to choose from?
A: Demonstrating our commitment to flexibility, we offer a variety of delivery terms to suit your logistical preferences. Select from EXW, FOB, CFR, CIF, and DDU delivery options, tailoring the experience to meet your precise needs.
Q4. How do you manage your delivery timelines?
A: Precision and punctuality define our approach. Typically, delivery timelines range from 15 to 30 days post-advance payment, ensuring your order's specifics and volume are meticulously considered. This guarantees a customized and efficient service for every order.
volume of your order. Q5. Are you capable of producing goods based on samples?
A: Absolutely, we are fully equipped to replicate products based on your samples or technical drawings. Our state-of-the-art facilities allow us to craft precise molds and fixtures, consistently delivering the impeccable quality you expect.
Q6. Could you elaborate on your sample policy?
A: We are pleased to offer sample products, allowing you to experience our quality firsthand. Please be aware that the sample cost and courier fees are borne by the client, ensuring a clear and fair transaction.
Q7. Do you conduct thorough testing on all goods before dispatch?
A: Quality is our definitive hallmark. We ensure that 100% of our products undergo rigorous and comprehensive testing before dispatch, upholding our unwavering commitment to excellence with every delivery.
Q8. Can you give details about your warranty provisions?
A: We proudly offer a comprehensive one-year warranty for each product, covering all aspects except for damages caused by human actions. This ensures peace of mind and confidence in your investment with us.