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Q1: How do you ensure long-term partnership and cooperation with your clients?
A: Our dedication to excellence knows no bounds. At Shandong Fulong Electric Vehicle Co., Ltd., we focus relentlessly on delivering impeccable product quality and maintaining competitive pricing. This ensures our esteemed clients experience unmatched value, cultivating trust and cementing enduring partnerships that stand the test of time.
Q2. What are your terms of payment?
A: We uphold a transparent and straightforward payment structure. A 30% T/T deposit secures your order, with the remaining 70% due before we dispatch your products. To instill utmost confidence, we diligently provide detailed product and packaging visuals
prior to the final payment, guaranteeing clarity and assurance.
Q3. What delivery terms do you offer for your clients to choose from?
A: Flexibility in delivery is our forte. We offer a spectrum of delivery terms including EXW, FOB, CFR, CIF, and DDU, allowing you to select the option that best aligns with your logistical preferences.
Q4. How do you manage your delivery timelines?
A: Precision and reliability are at the heart of our operations. Typically, delivery timelines range from 15 to 30 days after receiving the advance payment. This duration may vary according to the unique details and size of your order, ensuring a tailored service that meets your specific needs.
volume of your order. Q5. Are you capable of producing goods based on samples?
A: Absolutely, we possess the capability to craft products from your samples or technical drawings with precision. Our state-of-the-art facilities are equipped to produce exact molds and fixtures, ensuring the high quality you anticipate and deserve.
Q6. Could you elaborate on your sample policy?
A: We offer samples to showcase the superior quality of our products firsthand. Please be advised that the cost of the sample and courier charges are to be borne by the client, ensuring a fair and transparent process.
Q7. Do you conduct thorough testing on all goods before dispatch?
A: Quality is the cornerstone of our brand. We assure that every single product undergoes extensive testing before shipment, reinforcing our unwavering commitment to excellence.
Q8. Can you give details about your warranty provisions?
A: We proudly extend a comprehensive one-year warranty with each product, covering everything except damage caused by human factors. This offers you peace of mind and confidence in the value of your investment.