| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Payment Methods: |
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| Support payments in USD |
| Secure payments: | Every payment you make on Made-in-China.com is protected by the platform. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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Frequently Asked Questions (FAQ)
Q1: How do you ensure long-term partnership and cooperation with your clients?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we are steadfast in our pursuit of excellence. By prioritizing outstanding product quality alongside competitive pricing, we create exceptional value for our esteemed clients. This unwavering dedication is the foundation of trust and cultivates enduring partnerships that stand the test of time.
Q2. What are your terms of payment?
A: Our payment policy is designed for simplicity and assurance: a 30% T/T deposit secures your order, with the remaining 70% balance due before delivery. For utmost transparency, we provide detailed visuals of both the product and packaging
before you make the final payment, ensuring your complete satisfaction and confidence.
Q3. What delivery terms do you offer for your clients to choose from?
A: To meet diverse logistical preferences, we offer a versatile array of delivery terms including EXW, FOB, CFR, CIF, and DDU, empowering our clients to select the option that best aligns with their operational requirements.
Q4. How do you manage your delivery timelines?
A: Precision and punctuality are at the core of our delivery management. Typically, delivery timelines range between 15 to 30 days following the advance payment. This schedule is adaptable according to the specific details and volume of your order, ensuring a tailored service experience.
volume of your order. Q5. Are you capable of producing goods based on samples?
A: Absolutely, we are proficient in crafting goods from your samples or technical drawings. Our state-of-the-art facilities are adept at producing precise molds and fixtures, guaranteeing that the quality is precisely as you envisage.
Q6. Could you elaborate on your sample policy?
A: We offer samples to showcase the superior quality of our products firsthand. Please be aware that the associated sample cost and courier fees are borne by the client, ensuring a transparent and equitable approach.
Q7. Do you conduct thorough testing on all goods before dispatch?
A: Yes, quality is our hallmark and a foundational promise. We ensure that every single product undergoes comprehensive testing before dispatch, thereby maintaining our commitment to excellence.
Q8. Can you give details about your warranty provisions?
A: We are delighted to provide a robust one-year warranty with each product, covering everything except human-induced damage. This assures peace of mind and reinforces confidence in your investment with us.
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