| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure long-term business cooperation with your partners?
A: We are deeply committed to fostering enduring partnerships by prioritizing excellence in our product quality and offering highly competitive pricing. This ensures our partners consistently reap long-term benefits and satisfaction.
Q2. What are your payment terms?
A: Our payment terms are designed to be straightforward and transparent. We require a 30% deposit via T/T to initiate the process, with the remaining 70% payable before the final delivery. To ensure your complete confidence, we provide detailed photos of both the products and their packaging prior to the final payment.
Q3. What delivery terms do you offer for selection?
A: We offer a wide range of delivery terms including EXW, FOB, CFR, CIF, and DDU, providing you with the flexibility to choose the option that best suits your logistical requirements.
Q4. Can you provide details about your delivery timeline?
A: Our typical delivery timeline ranges from 15 to 30 days from the acknowledgment of your advance payment. However, the exact duration may vary depending on the specific items and order volume. Q5. Can you manufacture based on samples?
A: Certainly! We are fully equipped to produce according to your samples or technical drawings, and we possess the capability to construct the necessary molds and fixtures to meet your exact specifications.
Q6. What is your policy on providing samples?
A: We are pleased to offer samples for your evaluation. However, please note that the sample cost and courier fees are the responsibility of the customer.
Q7. Do you conduct tests on all goods before they are dispatched?
A: Absolutely! We are committed to a 100% testing policy on all products before dispatch to ensure that every item meets our stringent quality standards.
Q8. What does your warranty cover?
A: Our comprehensive warranty provides coverage for an entire year, as long as the damage is not attributable to human actions, ensuring peace of mind for our valued customers.
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