| Customization: | Available |
|---|---|
| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure a prosperous long-term partnership with your clients?
A: We consistently maintain exceptional product quality while offering competitive pricing, allowing our customers to enjoy substantial benefits and ensuring a thriving partnership.
Q2. What are your payment terms?
A: We require a 30% T/T deposit, with the remaining 70% due before shipment. Comprehensive product and packaging photos will be provided prior to balance payment.
Q3. What delivery terms do you offer?
A: Our delivery options include EXW, FOB, CFR, CIF, and DDU, catering to diverse logistical needs.
Q4. What are your delivery timelines?
A: Typically, delivery occurs within 15 to 30 days following receipt of your advance payment. Exact timing is contingent on order specifics and quantity. Q5. Can you customize production based on samples?
A: Absolutely, we can produce according to your samples or technical drawings, and are equipped to create necessary molds and fixtures.
Q6. What is your policy regarding samples?
A: We can provide samples, although customers are responsible for covering sample and courier costs.
Q7. Do you conduct thorough testing on all products prior to dispatch?
A: Yes, rigorous 100% testing is performed on all goods to ensure quality before delivery.
Q8. What warranty do you offer on your products?
A: Our products come with a one-year warranty, excluding damages caused by human error.
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