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Q1: How do you ensure long-term partnerships with your clients?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we forge long-lasting partnerships by combining unmatched product quality with competitive pricing. This strategy enables our clients to reap exceptional value and shared growth, building strong and enduring collaborations.
Q2. What are your payment terms?
A: Our financial framework is straightforward, requiring a 30% T/T deposit to initiate orders. The remaining 70% is due before shipment. To build trust, we provide comprehensive images of products and packaging before final payment.
Q3. What delivery terms do you offer for selection?
A: We present a variety of delivery terms such as EXW, FOB, CFR, CIF, and DDU, each tailored to meet diverse logistical needs and preferences, ensuring flexibility and convenience.
Q4. Can you provide details on your delivery timelines?
A: Typically, we deliver within 15 to 30 days after receiving your advance payment. However, exact timelines depend on specific product features and order quantities. Q5. Is custom production based on samples possible?
A: Indeed! We excel in custom manufacturing, meticulously crafting molds and fixtures based on your samples or technical drawings to meet your exact specifications.
Q6. Can you elaborate on your sample policy?
A: We are pleased to offer samples to our clients, with the request that customers cover the costs of samples and courier services.
Q7. Are all goods tested before shipment?
A: Absolutely, we adhere to rigorous quality standards by performing a 100% thorough test on all products, ensuring flawless quality assurance prior to delivery.
Q8. What does your warranty cover?
A: Our products come with a comprehensive one-year warranty, covering all issues except damage due to human intervention.