| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you make our business as long-time cooperation?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we pride ourselves on maintaining exceptional product quality and offering competitive pricing. This strategic approach ensures that our valued customers continuously benefit from a rewarding partnership.
Q2. What are your terms of payment?
A: We require a 30% T/T deposit, with the remaining 70% to be paid prior to delivery. Rest assured, we will provide photos of the finished products and packaging before the final balance is settled, ensuring total transparency in your transaction.
Q3. What delivery terms can you offer for selection?
A: We offer a variety of delivery terms to suit your needs, including EXW, FOB, CFR, CIF, and DDU. This flexibility allows you to choose the most convenient option for your business.
Q4. What about the delivery time for your orders?
A: Typically, delivery takes between 15 to 30 days after receiving your advance payment. The exact timeframe depends on the specifics and quantity of your order. For custom production based on samples or technical drawings, this time may vary.
A: Absolutely, we can produce items according to your samples or technical drawings. Our advanced facilities are capable of building precise molds and fixtures to meet your exact specifications.
Q6. What is your sample policy?
A: We're pleased to offer sample products, though customers are responsible for covering the sample and courier costs. This ensures you can evaluate our top-notch quality before placing large orders.
Q7. Do you conduct testing on all your products before delivery?
A: Yes, we rigorously test 100% of our goods before delivery. This thorough testing guarantees that each product meets our stringent quality standards.
Q8. What is your warranty policy?
A: We proudly offer a generous one-year warranty on our products, provided that no human-induced damage has occurred. This policy ensures peace of mind and confidence in our durable and reliable electric motorcycles.
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