Frequently Asked Questions (FAQ):
Q1: How do you ensure our business relationship flourishes into a long-term partnership?
A: We are dedicated to upholding superior product quality while providing competitive pricing. This commitment ensures our clients consistently enjoy tremendous benefits and value.
Q2. What are your payment terms?
A: Our terms include a 30% deposit via T/T, with the remaining 70% due before shipment. We offer detailed product and packaging photos
for your careful review before the final balance is settled, assuring transparency and confidence in your purchase.
Q3. What delivery terms are available for selection?
A: Choose from our expansive range of delivery options including EXW, FOB, CFR, CIF, and DDU, tailored to meet your specific needs.
Q4. What is your standard delivery timeframe?
A: Our delivery schedule typically spans 15 to 30 days following receipt of your advance payment. The exact timeline is influenced by product specifications and
order volume, ensuring flexibility and efficiency. Q5. Are you able to manufacture according to provided samples?
A: Certainly! We can produce based on your samples or technical drawings, with the expertise to craft the necessary molds and fixtures to perfection.
Q6. Could you elaborate on your sample policy?
A: We are pleased to offer samples; however, the cost for the sample and courier service must be covered by the customer, ensuring clarity and fairness.
Q7. Is there a testing protocol for all products before they are dispatched?
A: Absolutely! We implement thorough testing on 100% of our products before delivery, guaranteeing exceptional quality and reliability.
Q8. What are the specifics of your warranty?
A: We provide a comprehensive one-year warranty, ensuring peace of mind, provided there is no damage due to human error.
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