Your Burning Questions Answered: Frequently Asked Questions (FAQ)
Q1: How do you ensure our business relationship flourishes into a long-term partnership?
A: We steadfastly commit to maintaining the highest product quality paired with competitive pricing. Our clients are assured of consistently reaping substantial benefits, fostering enduring partnerships.
Q2. What are your payment terms?
A: We require a 30% deposit via T/T, with the remaining 70% payable prior to shipment. We ensure transparency by providing comprehensive product and packaging photos
for your review before finalizing the balance, ensuring peace of mind with every transaction.
Q3. What delivery terms are available for selection?
A: Choose from our flexible range of options including EXW, FOB, CFR, CIF, and DDU, tailored to suit your logistical needs.
Q4. What is your standard delivery timeframe?
A: Our typical delivery window is 15 to 30 days post receipt of your advance payment. This timeline may adjust based on the specific product requirements and
order volume. Q5. Are you able to manufacture according to provided samples?
A: Absolutely, we excel in manufacturing based on your samples or technical drawings, with the capability to create necessary molds and fixtures to meet your exact specifications.
Q6. Could you elaborate on your sample policy?
A: We do provide samples; however, the cost of the sample and courier is to be covered by the customer, ensuring a seamless and transparent process.
Q7. Is there a testing protocol for all products before they are dispatched?
A: Indeed, we conduct rigorous testing on 100% of our products prior to delivery, guaranteeing quality and reliability with every unit dispatched.
Q8. What are the specifics of your warranty?
A: We offer a robust one-year warranty, ensuring product excellence as long as there is no damage caused by human error, giving you peace of mind with every purchase.
Audited Supplier 
){kind=link}