| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure long-term business cooperation with your partners?
A: Our strategy for fostering enduring partnerships is anchored in delivering exceptional product quality complemented by competitive pricing. This strategic approach ensures our partners consistently reap substantial benefits, paving the way for a long-lasting business relationship built on trust and mutual prosperity.
Q2. What are your payment terms?
A: Our clear and straightforward payment terms require an initial 30% deposit via T/T to commence production, with the remaining 70% due before shipment. We demonstrate our unwavering commitment to quality by providing comprehensive photographs of the products and packaging, ensuring transparency before the final payment is settled.
Q3. What delivery terms do you offer for selection?
A: To accommodate diverse shipping requirements, we offer a versatile array of delivery terms, including EXW, FOB, CFR, CIF, and DDU. This flexibility empowers our partners to select the option that best aligns with their logistical preferences and needs.
Q4. Can you provide details about your delivery timeline?
A: Typically, our delivery timeline spans from 15 to 30 days following the receipt of your advance payment. The precise timing is contingent upon the specifics of the items and the order quantity. We are dedicated to ensuring prompt delivery while steadfastly maintaining the highest standards of quality. Q5. Can you manufacture based on samples?
A: Absolutely, we are adept at custom production derived from your samples or technical drawings. Our skilled team excels in crafting the necessary molds and fixtures to transform your unique visions into reality with precision and detailed expertise.
Q6. What is your policy on providing samples?
A: We are delighted to offer samples to potential partners, with the sample cost and courier fees being the customer's responsibility. This opportunity allows you to experience our superior product quality firsthand before committing to a larger order.
Q7. Do you conduct tests on all goods before they are dispatched?
A: Indeed, we uphold a stringent quality assurance protocol, ensuring that 100% of our products undergo thorough testing before dispatch. This rigorous attention to detail assures our partners receive only the finest quality products.
Q8. What does your warranty cover?
A: Our comprehensive warranty offers one full year of coverage, excluding any damage caused by human actions. This policy underscores our confidence in the durability and reliability of our products, delivering peace of mind to our valued customers.
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