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Q1: How do you ensure long-term partnership and cooperation with your clients?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we are fervently committed to upholding unparalleled product quality while delivering incredibly competitive prices. This potent combination empowers our valued clients to enjoy significant advantages, thereby laying the groundwork for a robust and enduring partnership.
Q2. What are your terms of payment?
A: Our payment framework is designed for transparency and assurance, requiring a 30% T/T deposit to initiate your order. The remaining 70% is settled before dispatch. To instill confidence, we provide detailed product and packaging imagery
before you fulfill the final payment.
Q3. What delivery terms do you offer for your clients to choose from?
A: We proudly present an expansive array of delivery terms, including EXW, FOB, CFR, CIF, and DDU, offering our clients the utmost flexibility and convenience tailored to their specific needs.
Q4. How do you manage your delivery timelines?
A: Our streamlined delivery process generally occurs within 15 to 30 days post-receipt of your advance payment. Naturally, the exact timeline is influenced by the intricacies and
scale of your order. Q5. Are you capable of producing goods based on samples?
A: Absolutely, we are adept at crafting products from your samples or technical drawings and are proficient in developing molds and fixtures to meet your precise requirements.
Q6. Could you elaborate on your sample policy?
A: We are thrilled to offer samples to our clients. However, please note that the expenses for the sample and courier service will need to be covered by the customer.
Q7. Do you conduct thorough testing on all goods before dispatch?
A: Absolutely, we rigorously test 100% of our products before dispatch to ensure they meet our supreme quality standards.
Q8. Can you give details about your warranty provisions?
A: We confidently offer a comprehensive one-year warranty on our products, provided there is no human-induced damage.