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Q1: How do you ensure long-term partnership and cooperation with your clients?
A: Our commitment to excellence shines through as we consistently uphold exceptional product quality and offer remarkably competitive prices. This strategy enables our valued clients to gain significant advantages, laying a strong foundation for enduring partnerships and fruitful cooperation.
Q2. What are your terms of payment?
A: We have designed our payment terms to be customer-friendly. A 30% T/T deposit is required upfront, while the remaining 70% is due before we dispatch your order. For your peace of mind, we provide you with detailed photos of both the product and its packaging
before you proceed with the final payment, ensuring transparency and confidence in every transaction.
Q3. What delivery terms do you offer for your clients to choose from?
A: We proudly present a comprehensive selection of flexible delivery terms tailored to meet your unique needs, including EXW, FOB, CFR, CIF, and DDU. This versatility ensures that you enjoy convenience and flexibility in your shopping experience with us.
Q4. How do you manage your delivery timelines?
A: Our streamlined delivery process is engineered for efficiency, typically requiring only 15 to 30 days from the receipt of your advance payment. The exact timeline is influenced by the specific details and
volume of your order. Q5. Are you capable of producing goods based on samples?
A: Absolutely! We have the capability and expertise to transform your samples or technical drawings into reality, and we excel at creating custom molds and fixtures to bring your vision to life.
Q6. Could you elaborate on your sample policy?
A: We are pleased to offer samples to our esteemed clients. However, the associated costs for the sample and courier service are the responsibility of the customer, ensuring seamless sampling experiences.
Q7. Do you conduct thorough testing on all goods before dispatch?
A: Absolutely! We are steadfast in our commitment to quality, ensuring that each and every one of our products undergoes rigorous testing. This guarantees that only the highest standards are met before dispatch.
Q8. Can you give details about your warranty provisions?
A: With great pride, we offer a comprehensive one-year warranty on our products, reassuring clients with dependable quality. This warranty is valid provided there is no damage from human mishandling, ensuring peace of mind with every purchase.