| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Payment Methods: |
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| Support payments in USD |
| Secure payments: | Every payment you make on Made-in-China.com is protected by the platform. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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Frequently Asked Questions (FAQ)
Q1: How do you ensure long-term partnership and cooperation with your clients?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we are passionately dedicated to maintaining top-tier product quality and offering highly competitive pricing. This strategic approach allows our cherished clients to reap substantial benefits while fostering a strong foundation for a long-term partnership that's built on trust and mutual success.
Q2. What are your terms of payment?
A: Our payment terms are thoughtfully structured to require a 30% T/T deposit upfront, with the final 70% to be gracefully settled before the delivery is dispatched. To provide further assurance and transparency, we offer comprehensive product and packaging photos
prior to you completing the remaining payment, ensuring peace of mind and satisfaction.
Q3. What delivery terms do you offer for your clients to choose from?
A: We offer a versatile range of delivery terms tailored to suit your unique needs, including EXW, FOB, CFR, CIF, and DDU. This diverse selection provides our clients with flexibility and utmost convenience.
Q4. How do you manage your delivery timelines?
A: Our delivery process is a model of efficiency, typically spanning 15 to 30 days following the receipt of your advance payment. Naturally, the precise delivery timeline is dependent on the specific details and
volume of your order. Q5. Are you capable of producing goods based on samples?
A: Certainly, we at Shandong Fulong Electric Vehicle Co., Ltd. possess the expertise to manufacture products from your samples or technical drawings, and we excel in creating molds and fixtures as needed to meet your exact specifications.
Q6. Could you elaborate on your sample policy?
A: We are delighted to offer samples to our clients to showcase our exceptional quality; however, the cost of the sample and the courier fee will need to be borne by the customer.
Q7. Do you conduct thorough testing on all goods before dispatch?
A: Indeed, at Shandong Fulong Electric Vehicle Co., Ltd., we meticulously ensure that 100% of our products undergo rigorous testing before being dispatched. This guarantees the highest quality standards and total client satisfaction.
Q8. Can you give details about your warranty provisions?
A: We proudly extend a robust one-year warranty on our products, with the stipulation that there is no damage caused by human mishandling, thereby offering peace of mind and reliability.
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