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Q1: How do you ensure long-term partnership and cooperation with your clients?
A: We are passionately committed to upholding exceptional product quality while delivering highly competitive pricing. This strategic approach allows our esteemed clients to enjoy remarkable advantages, thereby nurturing a strong foundation for enduring partnerships.
Q2. What are your terms of payment?
A: Our payment terms are carefully structured to require a 30% T/T deposit upfront. The remaining 70% balance is due prior to the dispatch of your order. For added peace of mind, we provide detailed product and packaging photographs
before you finalize the remaining payment.
Q3. What delivery terms do you offer for your clients to choose from?
A: We present a versatile array of delivery terms to cater to your requirements, including EXW, FOB, CFR, CIF, and DDU, offering our clients unparalleled flexibility and convenience.
Q4. How do you manage your delivery timelines?
A: Our streamlined delivery process generally spans 15 to 30 days from the receipt of your advance payment. However, the exact delivery timeline is influenced by the intricacies and
scale of your order. Q5. Are you capable of producing goods based on samples?
A: Absolutely, we have the proficiency to craft products from your samples or technical drawings, excelling in mold and fixture creation as required.
Q6. Could you elaborate on your sample policy?
A: We are pleased to offer samples to our clients, with the understanding that the sample costs and courier fees are the responsibility of the customer.
Q7. Do you conduct thorough testing on all goods before dispatch?
A: Indeed, we rigorously ensure that every single product undergoes extensive testing before dispatch, upholding the highest quality standards.
Q8. Can you give details about your warranty provisions?
A: We proudly offer a strong one-year warranty on our products, provided there is no damage due to human mishandling.