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Q1: How do you ensure long-term partnership and cooperation with your clients?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we are fervently committed to maintaining superior product quality and offering prices that are incredibly competitive. This dedication ensures that our valued clients enjoy significant advantages, laying the groundwork for a fruitful and enduring partnership.
Q2. What are your terms of payment?
A: Our payment terms are thoughtfully structured, with a 30% T/T deposit required upfront. The remaining 70% is due before the delivery is dispatched. To further build trust, we provide comprehensive product and packaging photographs
before you complete the final payment, ensuring complete satisfaction.
Q3. What delivery terms do you offer for your clients to choose from?
A: We offer a diverse suite of delivery terms, including EXW, FOB, CFR, CIF, and DDU, meticulously crafted to provide maximum flexibility and convenience to our clients.
Q4. How do you manage your delivery timelines?
A: Our streamlined and efficient delivery process generally ranges from 15 to 30 days post-receipt of your advance payment. Naturally, the exact delivery timeline is contingent upon the specifics and
volume of your order. Q5. Are you capable of producing goods based on samples?
A: Absolutely, we have the capability to produce high-quality products from your samples or technical drawings, and we are adept at creating necessary molds and fixtures with precision.
Q6. Could you elaborate on your sample policy?
A: We are pleased to offer samples to our clients, although the sample cost and courier fee are the client's responsibility. We believe this allows you to confidently assess our products.
Q7. Do you conduct thorough testing on all goods before dispatch?
A: Absolutely, we meticulously conduct rigorous testing on 100% of our products prior to dispatch, ensuring they meet the highest quality standards.
Q8. Can you give details about your warranty provisions?
A: We proudly offer a comprehensive one-year warranty on our products, provided there is no damage stemming from human mishandling. This warranty underscores our commitment to quality and customer satisfaction.