Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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FAQ:
Q1: How do you ensure a long-term partnership with our business?
A: We prioritize outstanding quality and offer competitive pricing, ensuring our clients consistently benefit from our products.
Q2. What are your payment terms?
A: Our payment terms require a 30% deposit via T/T, with the remaining 70% due before delivery. We provide detailed photos of the products and packaging for your review prior to final payment.
Q3. What delivery terms do you offer for selection?
A: Our versatile delivery terms include EXW, FOB, CFR, CIF, and DDU, allowing you to choose the most convenient option.
Q4. Can you provide details on your delivery timeline?
A: Typically, your order will be ready for shipment 15 to 30 days after we receive your advance payment. The exact delivery schedule depends on the specific items and quantities in your order. Q5. Are you able to manufacture based on sample specifications?
A: Absolutely, we can produce items according to your samples or technical drawings. Our team is capable of developing the necessary molds and fixtures.
Q6. Could you explain your sample policy?
A: Yes, we are happy to provide samples. However, customers are responsible for the sample cost and any associated courier charges.
Q7. Do you perform product testing prior to delivery?
A: Indeed, we conduct comprehensive testing on all goods to ensure 100% quality assurance before shipment.
Q8. What does your warranty cover?
A: We offer a one-year warranty covering any non-human damage, ensuring peace of mind with your purchase.