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Q1: How do you ensure a long-term partnership with your business clients?
A: By consistently delivering high-quality products at competitive prices, we ensure that our clients experience substantial benefits, fostering long-term cooperation.
Q2. What are your payment terms?
A: We require a 30% deposit via T/T, with the remaining 70% due before shipment. To build confidence, we provide comprehensive photos of the products and packaging
before the final balance is settled.
Q3. Which delivery terms do you offer for your clients to choose from?
A: We offer a variety of delivery options including EXW, FOB, CFR, CIF, and DDU, to cater to diverse client needs.
Q4. What is your typical delivery timeline?
A: Standard delivery is between 15 to 30 days post advance payment receipt. This timeline may vary based on the specific items and
order volume. Q5. Are you able to manufacture products based on samples?
A: Absolutely, we can produce items according to your samples or technical drawings, offering custom molds and fixtures to meet your specifications.
Q6. What is your policy on sample provision?
A: We are pleased to offer samples, but customers are responsible for the cost of the samples and the courier.
Q7. Do you conduct tests on all products prior to dispatch?
A: Yes, we rigorously test 100% of our products to ensure they meet our high standards before delivery.
Q8. What warranty do you provide for your products?
A: We offer a comprehensive one-year warranty, provided there is no human-induced damage, ensuring peace of mind and product satisfaction.