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Q1: How do you foster enduring partnerships and cooperation with your clients?
A: We ensure a longstanding relationship with our clients by committing to exceptional product quality and competitive pricing. This strategic approach empowers our cherished customers to reap tremendous benefits, fostering trust and loyalty.
Q2. Could you specify your terms of payment?
A: Our payment terms are straightforward: a 30% T/T deposit is required, with the balance of 70% payable before delivery. To guarantee satisfaction, we provide detailed insights and intricate photos of the product and packaging
before finalizing the remaining balance.
Q3. What diverse delivery terms do you offer to cater to your clients' needs?
A: We offer an array of flexible delivery options tailored for convenience, including EXW, FOB, CFR, CIF, and DDU, ensuring our clients can select the most suitable method.
Q4. How do you efficiently manage and ensure timely deliveries?
A: Our streamlined delivery process generally spans 15 to 30 days after receiving your advance payment. The precise timeline hinges on the order's complexity and
size. Q5. Are you equipped to produce goods based on provided samples?
A: Absolutely, we are well-equipped to manufacture products from your samples or technical drawings, boasting the expertise to create molds and fixtures tailored to your needs.
Q6. Could you detail your sample policy for potential clients?
A: We are delighted to offer samples; however, the expense of the sample along with the courier fees are to be borne by the customer.
Q7. Do you ensure all products are thoroughly tested before dispatch?
A: Certainly, we uphold rigorous standards by ensuring every single product undergoes comprehensive testing prior to dispatch, guaranteeing quality and reliability.
Q8. Could you elaborate on the warranty coverage you provide?
A: We confidently offer a robust one-year warranty, safeguarding against any non-human-induced damage, reflecting our commitment to quality and customer satisfaction.