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Q1: How do you ensure long-term partnership and cooperation with your clients?
A: We are passionately dedicated to maintaining top-tier product quality and offering highly competitive pricing. This allows our cherished clients to reap substantial benefits while fostering a strong foundation for a long-term partnership.
Q2. What are your terms of payment?
A: Our payment terms are structured to require a 30% T/T deposit upfront, with the final 70% to be settled before the delivery is dispatched. To provide further assurance, we make available comprehensive product and packaging photos
prior to you completing the remaining payment.
Q3. What delivery terms do you offer for your clients to choose from?
A: We offer a versatile range of delivery terms tailored to suit your needs, including EXW, FOB, CFR, CIF, and DDU, providing our clients with flexibility and convenience.
Q4. How do you manage your delivery timelines?
A: Our efficient delivery process typically spans 15 to 30 days following the receipt of your advance payment. Of course, the precise delivery timeline depends on the specific details and
volume of your order. Q5. Are you capable of producing goods based on samples?
A: Certainly, we possess the expertise to manufacture products from your samples or technical drawings, and we excel in creating molds and fixtures as needed.
Q6. Could you elaborate on your sample policy?
A: We are delighted to provide samples to our clients; however, the cost of the sample and the courier fee will need to be borne by the customer.
Q7. Do you conduct thorough testing on all goods before dispatch?
A: Indeed, we meticulously ensure that 100% of our products undergo rigorous testing before being dispatched to guarantee the highest quality standards.
Q8. Can you give details about your warranty provisions?
A: We proudly extend a robust one-year warranty on our products, with the stipulation that there is no damage caused by human mishandling.