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Q1: How do you ensure long-term partnership and cooperation with your clients?
A: At Shandong Fulong Electric Vehicle Co., Ltd., our dedication to forging long-lasting alliances with clients is unwavering. We guarantee superior product quality paired with competitive pricing strategies, ensuring our cherished customers reap exceptional benefits and satisfaction.
Q2. What are your terms of payment?
A: Our payment terms are designed to be straightforward and secure. We require a 30% T/T deposit upfront. The remaining 70% balance is due before delivery. We ensure transparency by providing detailed product and packaging photographs.
before you settle the remaining balance.
Q3. What delivery terms do you offer for your clients to choose from?
A: To accommodate diverse client needs, we offer an extensive range of delivery terms, including EXW, FOB, CFR, CIF, and DDU, providing flexibility and convenience.
Q4. How do you manage your delivery timelines?
A: We meticulously manage our delivery timelines to ensure efficiency. Typically, the process takes between 15 to 30 days after receiving your advance payment. The exact duration depends on the specific requirements and
volume of your order. Q5. Are you capable of producing goods based on samples?
A: Absolutely, with our state-of-the-art facilities, we can seamlessly manufacture products to match your samples or technical drawings. Our expertise includes the creation of custom molds and fixtures.
Q6. Could you elaborate on your sample policy?
A: We are delighted to offer sample products to prospective clients. However, the cost of the sample and the courier fee must be covered by the customer.
Q7. Do you conduct thorough testing on all goods before dispatch?
A: Certainly, at Shandong Fulong Electric Vehicle Co., Ltd., we uphold rigorous quality assurance standards. Every product undergoes comprehensive testing to ensure it meets our high standards before being sent to our customers.
Q8. Can you give details about your warranty provisions?
A: We proudly provide a one-year warranty on our products, excluding any human-induced damage. This reflects our confidence in the quality and durability of our offerings.