| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure our business relationship flourishes into a long-term partnership?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we commit to maintaining exceptional quality while offering competitive pricing, ensuring our customers enjoy continuous benefits and unwavering satisfaction.
Q2. What are your payment terms?
A: We require a 30% T/T deposit upfront, with the remaining 70% payable before delivery. Rest assured, we'll provide detailed photos of your products and packaging as proof prior to the balance payment.
Q3. Which delivery terms do you offer for selection?
A: Our versatile delivery options include EXW, FOB, CFR, CIF, and DDU, allowing for flexible and convenient shipping solutions tailored to your needs.
Q4. Can you provide details on your delivery timeline?
A: Typically, your order will be dispatched within 15 to 30 days following receipt of your advance payment. The exact timeline depends on product specifications and order volume. Q5. Are you able to produce based on provided samples?
A: Absolutely, we can produce according to your samples or technical drawings. Our capabilities extend to crafting the necessary molds and fixtures to meet your specifications.
Q6. What is your policy on sample provision?
A: We are pleased to offer samples; however, customers are responsible for the associated sample and courier costs.
Q7. Do you conduct tests on all goods before shipment?
A: Indeed, we rigorously test 100% of our goods prior to delivery, ensuring that everything meets our stringent quality standards.
Q8. What does your warranty cover?
A: Our products come with a one-year warranty, covering all manufacturing defects, provided there is no human-induced damage.
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